Frequently Asked Questions

Pre-Departure

How do I buy a ticket?

All tickets are sold through our online booking system. Please book in advance here: Book a Cruise

New Ross to Waterford or Waterford to New Ross
Fares: Family (2+3) €70, Adult €30, Child €10

Waterford Three Sisters Cruise
Fares: Family (2+3) €70, Adult €30, Child €15 

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Do we need to check-in before departure?

There is no check-in procedure. However, please make sure you are at the dock at least 10 minutes before departure.

Can I bring a buggy/pram onboard?

Absolutely. When booking please tick the checkbox at the end of the booking process to let us know that you are bringing a buggy/pram with you.

Is the boat wheelchair accessible?

We have limited wheelchair access on our lower deck.  Please also be aware that on low tide the gangway down to the boat can be at very steep angle. Please email the office for further information.

 

Can I bring a bicycle onboard?

Absolutely! You are welcome to bring your bicycle onboard. There is a small surcharge of €3 to do so, payable when booking.

Please note,  there are no dedicated bicycle racks onboard at this time.

Where can I park?

There are public car parks available within metres of our embarkation points in both New Ross and Waterford city.

The car parks in New Ross operate on a pay and display basis, as does street parking in Waterford.

Car parks along Waterford Quays can be pre-booked online or pay on exit.

Are pets allowed?

Animals are not allowed onboard with the exception of guide dogs or assistance dogs.

Onboard the Barrow Princess

Are refreshments available?

Yes we have a selection of both hot and cold drinks and snacks available in our cosy lounge.

Are there toilets?

There are toilet facilities on the lower deck.  These facilities are not wheelchair accessible.

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How long is the journey?

The journey between New Ross and Waterford takes approximately 90-100minutes.

Our mini-cruises take approximately 60 minutes.

Is there indoor seating?

Yes, we have a cosy lounge where you can relax and enjoy the journey.

Is there outdoor seating?

Yes, the upper deck is open air with ample seating available. An ideal spot to sit and enjoy the panoramic views as we gently cruise along the river.

What will we see?

The scenery along the river is stunning. Highlights inlcude unique views of the Rose Fitzgerald Kennedy Bridge, the Barrow Railway Bridge, the ancient remains of Norman Castles and Salmon Weirs alongside the modern ports and architecture. View Map of Route

Leaving the Boat

How do I get back to New Ross/Waterford?

The 11am sailing is ONE WAY only and passengers are required to make their own travel arrangements to return to New Ross. Regular public transport is available between Waterford and New Ross throughout the day. Passengers may also join our return cruise at 3pm from Waterford to New Ross (subject to availability). To upgrade your ticket to the Day Return, please contact us directly or speak to the crew onboard. 

Returning to Waterford:

Included in your ticket price is a free private bus transfer back to Waterford. The crew will let you know where to meet the bus, and at what time.

Please note: there is only one bus available and it will depart at the agreed time. Please make sure you know when and where to meet the bus before you leave the boat. 

There is no refund, partial or full, if you miss the bus.

What if I miss the bus?

If you miss the coach transfer, regular public transport is available between New Ross and Waterford throughout the day.

We are not responsible for providing alternative transport if you miss the busPlease make sure you know when and where to meet the bus before you leave the boat.

The bus is provided free of charge by Three Sisters Cruise Company Ltd. There is no refund, partial or full, if you miss the bus.