Frequently Asked Questions
Pre-Departure
How do I buy a ticket?
All tickets are sold through our online booking system. Please book in advance here: Book a Cruise
Tickets are also available to purchase onboard (subject to availability). Please speak to a crew member at check-in if you wish to purchase a ticket on the day.
New Ross to Waterford or Waterford to New Ross
Fares: Family (2 adults + up to 3 children) €70, Family (2 adults + 2 teenagers) €90, Adult €30, Senior €27, Teenager (13-16) €20, Child (3-12) €10, Infant (0-2) €0
Do we need to check-in before departure?
There is no check-in procedure. However, please make sure you are at the dock at least 10 minutes before departure.
Is the boat wheelchair accessible?
We have limited wheelchair access on our lower deck. Please also be aware that on low tide the gangway down to the boat can be at very steep angle. Please email the office for further information.
Where can I park?
There are public car parks available within metres of our embarkation points in both New Ross and Waterford city.
The car parks in New Ross operate on a pay and display basis, as does street parking in Waterford.
Car parks along Waterford Quays can be pre-booked online or pay on exit.
Can I bring a buggy/pram onboard?
Absolutely. When booking please tick the checkbox at the end of the booking process to let us know that you are bringing a buggy/pram with you.
Are pets allowed?
Animals are not allowed onboard with the exception of guide dogs or assistance dogs.
Can I bring a bicycle onboard?
Absolutely! You are welcome to bring your bicycle onboard. There is a small surcharge of €3 to do so, payable when booking.
Please note, there are no dedicated bicycle racks onboard at this time.
Onboard the Barrow Princess
Are refreshments available?
Yes we have a selection of both hot and cold drinks and snacks available in our cosy lounge.
How long is the journey?
The journey between New Ross and Waterford takes approximately 90-100minutes.
What will we see?
The scenery along the river is stunning. Highlights inlcude unique views of the Rose Fitzgerald Kennedy Bridge, the Barrow Railway Bridge, the ancient remains of Norman Castles and Salmon Weirs alongside the modern ports and architecture. View Map of Route
Is there indoor seating?
Yes, we have a cosy lounge where you can relax and enjoy the journey.
Is there outdoor seating?
Yes, the upper deck is open air with ample seating available. An ideal spot to sit and enjoy the panoramic views as we gently cruise along the river.
Are there toilets?
There are toilet facilities on the lower deck. These facilities are not wheelchair accessible.
Leaving the Boat
How do I get back to New Ross/Waterford?
Each sailing is ONE WAY only and passengers are required to make their own travel arrangements to return to New Ross or Waterford.
Regular public transport is available between Waterford and New Ross throughout the day.
Passengers travelling from New Ross to Waterford may also join our afternoon return cruise from Waterford to New Ross (subject to availability). To upgrade your ticket to the Day Return, please contact us directly or speak to the crew onboard.